Thank you for purchasing your hardwood floor at Evolution Flooring.
Your hardwood floor, if properly maintained, will survive your home. However, being a product of nature, hardwood flooring has several characteristics that must be considered. The following checklist is designed to familiarize you with these characteristics.
- Beautiful hardwood floors are a product of nature and therefore, not perfect. Accepted industry standards permit a defect tolerance not to exceed 5%. The defects may be of a manufacturing or natural type.
- Your wood floor will be affected by two distinct humidity seasons – heating and non-heating. Wood floor dimensions will be affected by fluctuating humidity levels. Care should be taken to control humidity within the 35-55% range.
- Heating season (dry): Humidifier is required to minimize shrinkage due to low humidity. Wood stoves and electric heat tend to create very dry conditions. Gaps between the boards may develop despite your best efforts.
- Non-Heating Season (humid): Proper humidity levels can be maintained by use of an air conditioner, dehumidifier or by turning on your heating system periodically during the summer months. Avoid exposure to water from tracking, during periods of inclement weather. Do not obstruct any expansion spaces.
- Never clean your wood floor with water and/or vinegar. Do not use any wax or cleaner that must be mixed with water, such as oil soap. This may result in loss of Water can dull the finish and permanently damage the wood. Only use cleaners approved by the manufacturer.
- Use mats at entrances to keep grit and moisture from being tracked in. Do not use rubber, foam back or plastic mats, as they may discolour the floor.
- Exposure to sunlight will bring about subtle changes to the shade of any hardwood floor. Area rugs and furniture should be occasionally relocated to provide even changes in shading. This is not a defect.
- Grit and dirt may scratch your wood floor. Vacuum frequently.
- Felt pads or floor protectors are required under furniture to minimize scratches. Certain types of casters may damage your floor. Use barrel-type caster wheels or wide flat glides to protect your investment.
- Damage (dents, scratches, stains, etc.) caused by pets, are not warrantied.
- Your traffic areas will show signs of wear first. A decrease in the lustre level of the wood floor will initiate in traffic areas.
- Every piece of wood within your floor is different from each other. This is apparent from the variance in the grain and colour. Wood is porous, like a sponge. Like a sponge it absorbs moisture. One piece of wood may be more/less porous than an adjacent piece. The amount of shrinkage/ expansion from piece to piece will vary with changes in humidity. From this, we see the development of overwood. Overwood is apparent on pre-finished floors immediately following installation. Overwood will develop on site-finished floors later. Overwood is not a defect.
- As the installer builds your floor he will cull the wood. Due to a change in the wood’s moisture content, from time of milling, there will be warped boards and slight dimensional changes in each wood piece. The installer will incorporate these pieces into your floor. Minor gaps may be apparent, but limited.
- Use of stain, filler or putty stick for defect correction during installation should be accepted as normal procedure.
- Inspect your hardwood floor from a standing height.
An appreciating investment in your home.
Increases the value of your property.
Increases the salability of your home.
Provides beauty and warmth to any room.
Evokes an emotional response.
Improves the inside air quality, easy care, easy clean and hypo-allergenic.
Easy to repair.
Our commitment to you, our valued customer.
We will install your hardwood floor in accordance to practiced industry standards. We will ensure optimum installation conditions, within our control, both on the job site and with the wood preparation ( ex: moisture content of wood/ acclimation, level sub-floor, moisture content of sub-floor, temperature and relative humidity at the job site).